Cebu Pacific Air to cancel Caticlan and Kalibo flights following Boracay closure

President Rodrigo Duterte has approved the total closure for 6 months of Boracay effective April 26, his spokesman Harry Roque confirmed Wednesday.

In line with the now approved closure of Boracay Island for tourist activities, one of Philippines major airline, Cebu Pacific posted an advisory on their official facebook page regarding the cancellation of the following flights to and from Caticlan and Kalibo, in Aklan starting April 26 to October 27, 2018.

Please see below the list of cancelled flights: 

Manila-Caticlan-Manila

• 5J 891/892 Daily
• 5J 895/896 Daily
• 5J 899/900 Daily
• 5J 901/902 Daily
• 5J 905/906 Daily
• DG 6241/6242 Daily
• DG 6243/6244 Daily
• DG 6247/6248 Daily

Cebu-Caticlan-Cebu

• 5J 132/133 Daily

Caticlan-Clark-Caticlan

• DG 6298/6299 Daily

Manila-Kalibo-Manila

• 5J 331/332 Daily
• DG 6317/6318 Daily

Manila-Kalibo

• 5J 339 Sun-Thu

Kalibo-Cebu

• 5J 413 Daily 
• 5J 415 Sun/Fri

Cebu-Kalibo-Cebu

• 5J 416/417 Sun

Clark-Kalibo

• 5J 351 Tue/Thu/Sat

Kalibo-Clark

• 5J 352 Mon/Wed/Fri

Kalibo-Incheon-Kalibo

• 5J 180/181 Daily
• 5J 182/183 Daily (starting June 1)

Amidst this cancellations, Cebu Pacific Air is giving all the affected passengers several options:
• Get a full refund
• Place the full value of the ticket in a travel fund for future use
• Rebook the flight, subject to seat availability
• Reroute to any domestic destination, subject to seat availability

On the otherhand, Cebu Pacific will operate flights for Kalibo and Caticlan from April 26 to October 27, 2018 to serve the local residents and to ensure the continuity of commerce in Northern Panay Island. See flights schedules below:

Manila-Kalibo

• 5J 337 Daily (except from May 1-4, 2018) ETD 12:25PM ETA 1:35PM

Kalibo-Manila

• 5J 338 Daily (except from May 1-4, 2018) ETD 2:05PM ETA 3:20PM

Manila-Caticlan

• DG 6245 Daily ETD 3:35PM ETA 4:55PM

Caticlan-Manila

• DG 6246 Daily ETD 8:25PM ETA 9:40PM

Cebu-Caticlan

• DG 6272 Daily ETD 6:55PM ETA 8:00AM

Caticlan-Cebu

• DG 6273 Daily ETD 5:15PM ETA 6:25PM

CEB encourages passengers to manage their rebooking or refunds through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com.

For GetGo members who redeemed flights during the period covered by the flight suspension, they may avail of the following options:
• Rebook up to 30 days from original travel date, subject to seat availability
• Reroute to any domestic destination within 30 days from original travel date, subject to seat availability.
• Credit back points to member’s GetGo account by calling +632 714 3846

Cebu Pacific is in the process of informing passengers affected by the flight cancellations. Affected passengers may manage their rebooking or refunds via the “Manage Booking” section in the CEB website, www.cebupacificair.com.

Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes.

For any other concerns, passengers may also message the official Cebu Pacific Facebook (https://www.facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts. They may also try the CEB hotline at +632 702 0888, however due to the heavy volume of calls, the fastest way to rebook or refund affected flights is via the ”Manage Booking” section in the Cebu Pacific website.